Privacy Policy

Compliance with the Australian Privacy Act

At Koalinha, we respect your privacy and comply with the Privacy Act 1988 of Australia. We are transparent about our tracking methods and the use of visitors' personal data. You can freely check how we handle your information.

Data Collection at www.koalinha.com

We collect the following information:

• Personal Information:

1. Your name and surname
2. Your email address
3. Your physical address
4. Your phone number

• Technical Information:

1. Data about the browser and device you use to access our store.
2. Information about how you navigate our store.

• Purpose of Data Collection

• Contact Details: Essential to accept and process your orders and ensure your packages are delivered.
• Technical and Behavioral Data: Helps improve user experience and personalize store services, such as automatically switching to the mobile version.

Third-Party Services

We work with third-party companies that help us provide the best services. These partners have limited access to the data necessary to perform their tasks.

• Payment Services: Use your credit card number, name, and surname to process payments.
• Manufacturers and Stock Keepers: Use your order details to prepare your package.
• Postal Services: Use your name and physical address for delivery.
• Mass Mailing Services: Use your email to send you emails (if you have subscribed to them).

Consent

By continuing to browse our online store after reading this Privacy Policy, you consent to the use of your personal data as described. If you do not agree with these terms, please leave the website.

Your Rights

You can contact us at koalinha.info@gmail.com to:

• Request a copy of your personal data that we have collected.
• Ask for your personal data to be deleted from our system.
• Withdraw your consent for data use (if previously provided).

We strive to ensure the security of your personal data while maintaining its use for the stated purposes.

Thank you for your cooperation!